How do I use my IQOS ILUMA? | IQOS Netherlands

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What IQOS ILUMA series devices can I get through the Trade-in program?

You're able to trade-in towards an IQOS ILUMA ONE or IQOS ILUMA.

Which of my IQOS devices can I Trade-in?

You can trade-in all your registered IQOS devices; out of the following models:
IQOS 2.4 and IQOS 2.4 Plus
IQOS 3, IQOS 3 DUO and IQOS 3 Multi.
IQOS ORIGINALS DUO

Does it make a difference which IQOS device I Trade-in?

No it doesn’t matter which IQOS device you offer to trade-in, you can trade-in any of your registered devices towards both IQOS ILUMA ONE or IQOS ILUMA.

Why do I need to return my current IQOS device?

To participate in the IQOS Trade-in program is mandatory to return your old device. We will recycle it responsibly for you.

What if my device is incomplete?

If your current IQOS device is not complete, what means that you cannot provide any of its parts (holder or charger), it is not eligible to fulfil a Trade-in.