Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.


This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in the Netherlands who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

IQOS Stores

Visit one of our IQOS stores. Here you can get professional help from our IQOS experts on how to use IQOS, how the heating tobacco works and how to clean your device. If you already have an IQOS, you can also get help in various service matters.

Get Support

Stores in the Netherlands

All IQOS & HEETS / TEREA Points of Sale

View all stores

Find a store where Trade-in service is available

View Trade-in Stores
Show complete list
Our IQOS Brand Store help you with:
  • Product demonstrations

    Whether you never have seen an IQOS before, or are a regular user, you can come to us. You can get a product demonstration from our IQOS experts or help with your device.

  • Cleaning

    Do you need help cleaning it? Visit us and we will clean your IQOS.

  • Service and replacements

    Do you run into issues with your device? Visit us and we will find the best solution to get you up and running again as quickly as possible

  • Accessories

    You can personalize your IQOS with various colorful accessories. From cases and chargers to cleaning tools.

IQOS Brand Store Amsterdam

Heiligeweg 32

+31 20 246 1243


Available services

Device Selling, Heets Selling, Accessories Selling, IQOS Expert, Product Demonstration, Device Service



10:00 - 18:00


10:00 - 18:00


10:00 - 18:00


10:00 - 18:00


10:00 - 18:00


10:00 - 18:00


10:00 - 18:00

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.