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This website contains information about Philip Morris International smoke-free products, which are exclusively for adults in Netherlands who would otherwise continue to smoke or use other nicotine products. Smoke-free products are not an alternative to quitting and are not designed as cessation aids. Smoke-free products are not risk free and provide nicotine, which is addictive. Please visit the Important Information page for additional risk information.

How to use IQOS for the first time

If you just bought your IQOS device, the first step is to make sure that the IQOS Holder is charged.

- Insert the HEETS stick into the Holder, tobacco-side down & press and hold the Holder's
button until the light pulses and a vibration is felt.
- Once the light turns solid white you can start using your HEETS stick.
- When do you know when it's finished? The Holder will vibrate and the lights will start pulsing in the last 30 seconds (or 2 puffs left), after which it will automatically switch off.

! Never twist the HEETS stick as you could break the Heater Blade inside the IQOS Holder.

To remove the HEETS stick from the Holder, pull upwards the top part of the Holder (Cap) and remove the HEETS stick.
Dispose your HEETS properly as they are intended to only use once.

How to charge your IQOS

After every HEETS stick consumption, insert again the Holder in the Pocket Charger so that it will be fully charged once you would like to use it again.