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CONTINUETroubleshooting for your IQOS
Having problem with your IQOS device?
No worries, we can help you out with useful troubleshooting options.
Select your device
IQOS DUO
The IQOS DUO is characterized by its latest design. Can be identified by the two lights on the side of the holder.
IQOS 3 MULTI
The IQOS MULTI can be identified by its standalone flat design. It is not stored with a charger, like the other devices.
IQOS 2.4 PLUS
The IQOS 2.4 PLUS is characterized by the original IQOS design. The charger opens on top of the device, which helps to identify this device.
IQOS 2.4
The IQOS 2.4 is characterized by the original IQOS design. The charger opens on top of the device, which helps to identify this device.
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