How it works:
- Make an appointment by calling or SMS tel.no. 06-82118554 between 10:00-18:00. Calls after 14:00 will be planned for the next day*
- Please indicate the location you would like to go to.
- You will receive a confirmation with a timeslot in which you can come to the store*
- The appointments will be made during opening hours 10:00-18:00 for all locations
- Confirm the timeslot or let us know if you want to change it.
- The timeslot are for a minimum of 10 minutes but can be longer if agreed.
- Please come alone to the appointment.
- The appointment can only take place if you are symptom free.
- Payment can only be made by card.
- During the appointment, please keep 1.5 meters distance from others and wear a face mask.
At Tobacco shops and petrol stations that are still open at this time.
Live Support: Chat with us
Facebook Support: IQOS Support Nederland
Twitter Support: @iqos_support_nl
Call Us Free: 0800 9900000 - Everyday from 10AM to 7PM.
2. Clean the blade and the inside area of the holder with the dedicated cleaning sticks.
3. Dispose of the used wipes and sticks in a bin.