1. Press for 1 second the ON/OFF button;
2. The LEDs will turn on and indicate the level of charge:
- 1 LED = low charge level;
- 4 LEDs = device is fully charged.
• Press and hold the on/off button together with the cleaning button for 2 seconds.
Still no luck? Please contact IQOS Care by phone - 0800 9900000 or ask for assistance in the nearest IQOS Store.