You can bring your old IQOS to one of our brand stores or contact our customer care team via our support channels, and we will guide you on the next steps. Our ambition is that each device can be returned after use and recycled. For more information you can go to our recycling page
Additionally, old and used electronic devices can be handed over in your municipality or in several point of sales.
All devices are then disposed in a recycling container managed by the recycling company WeCycle.